Cloud Accounting Software Support

Cloud Accounting Software Support

As more and more people find us we find ourselves answering more support tickets about the system. Our support team knows you want to get quick answers to the questions you need, this is why we have invested in an award winning support system called Zendesk. Our support site is a great way to keep in touch, and get the answers you need to keep your information up to date. To get the best out of the software. We provide a number of ways for you to ask a question.

Our support Page outlines how to get in contact with us. It is available here.

When your logged into your dashboard you will notice the word “help” on every page in the top right hand corner. If you click this you can enter a question. A number of articles will be displayed relating to your search. If you cannot find the answer you need there is a button called “None of these  are helpful – get in touch” If you click this you can send us a support ticket.

If you send an email to support@efolioaccounts.com it will go directly to our support team and a confirmation email will be sent back to you automatically. All support queries are ticketed and responded to directly to your inbox by a dedicated member of the support team who are experts on how the system works.

If you want to review all your support tickets you can take an account free of charge in our support center which us located here.

We answer all support questions sent in promptly and it is our goal to assist you to get the best use from the system, so you can spend more time working on the areas of your business that help you grow.

We would love to hear from you if you have any questions about us, or our software.

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